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At Precious Little Plum – our customers are central to all that we do, and sometimes there may be occasions where you might want to return something back to us.
If you wish to return or exchange an unpersonalised item for any reason other than an error you have made in your order, please return to us within 35 days of receipt, unworn in the original packaging if possible. Please pop in a note with the item with your name, order number and reason for return. Please note, we are unable to accept returns on personalised items.
If you have requested a refund, we will refund the amount you paid using your original payment method. You should expect to receive the refund within 30 days of the item being received. If you request an exchange, we will send this out as soon as we received your order back with us.
When returning an item to us, please send it to: Precious Little Plum, The Old Forge, High Street, Hailsham, East Sussex, BN27 1AN.